Student Accounts Manager

Professional Non-exempt, C2

Organizational Relationship

Reports to the Controller


Painted Desert Campus, Holbrook, AZ

Required Qualifications

  • Associate’s degree.
  • Three years students billing and/or accounts receivable experience.
  • Two years supervisory experience.

Preferred Qualifications

  • Bachelor’s degree.
  • Higher education environment experience, project management and/or group project experience.


  • Supervise the student accounts staff – Bursar and Accounting Clerk.
  • Maintain and create billing tables and TOT codes for tuition, fees, student refunds, financial aid awards, and other scholarships in the enterprise software system (Jenzabar).
  • Perform data entry and prepares journal entries related to student billing of tuition and fees – record transactions, make adjustments and corrections.
  • Establish guidelines and procedures for cashiers at campuses and centers processing student registration and payments.
  • Issue cashier station numbers for Information Services to establish user rights for cashiers in the enterprise software system (Jenzabar).
  • Provide training to new staff in the Business Office and new Cashiers in the College.
  • Maintain accounts receivable files and reports in the Business Office drive.
  • Research and interpret student billing issues, prepare reconciliations, analyze reports, and recommend action to be taken.
  • Coordinate and advises the Bursar regarding dropping of students for non-payment.
  • Prepare and processes all third party invoices; manages relationships with third party payers; addresses inquiries and resolves issues related to current and past due accounts.
  • Approve third party credit extension on college contracts prior to issuance.
  • Manage student financial aid refunds with external vendors; coordinates with Financial Aid and Information Services on process changes; coordinates with Marketing on communications with students.
  • Manage other student refunds process – prepares refund checks and disbursements on a weekly basis.
  • Manage the accounts receivable collection efforts, coordinating with external vendors/agencies as necessary.
  • Participate in the Student Services coordinator meetings to maintain an open dialogue with other departments, identify and propose joint process needs, and keep abreast of student issues.
  • Coordinate with Financial Aid, Registration and Marketing to develop and publish key dates for the academic calendar – key financial aid refund dates, dropping students from classes for non-payments, dates for enrolling in installment payment options with external vendor.
  • Prepare and issue 1098-T’s to students; coordinates process with Information Services.
  • Develop and review accounting guidelines regarding student billing.
  • Assist with the annual audit by preparing accounting analysis and management reports related to accounts receivables and bad debt.
  • Assist with Business Office duties such as filing, copying, and distributing reports.
  • Update job knowledge by participating in educational opportunities and conferences.
  • Assist in development and maintenance of accounting guidelines for Business Office.
  • Maintain a positive collaborative relationship with all internal and external clients.
  • Assist with supervision of staff as needed.
  • Performs other duties as assigned.

Required License/ Certification

Valid Arizona driver's license.


Initial salary range of $42,591 to $51,109 depending on education and experience.

Closing Date

February 28, 2018

Position Availability

April 1, 2018

Application Information:
  • Forward a cover letter (which outlines how you meet the qualifications listed above)
  • Résumé including dates of employment
  • Copies of transcripts with Degree(s) posted
  • A list of five current professional references with contact information including phone numbers.
You may submit your application two ways:
  • By postal mail to:
ATTN: Human Resources Department
Northland Pioneer College                                                                                    Job application button
PO Box 610

Holbrook, AZ 86025-0610
  • By internet. Clicking on the "Submit Your Application Online" button to the right.
Please be sure to upload your documents as file attachments for all required
application materials.
We accept PDF files and Word documents.
*** Please DO NOT COPY AND PASTE your application materials
into the e-mail links on this site.***

Submission of ALL required application materials is the responsibility of the applicant.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required verification document upon hire.

Human Resources: (928) 524-7473 or send an e-mail.

Please DO NOT COPY AND PASTE your application materials into the e-mail link above.

Northland Pioneer College does not discriminate on the basis of race, color, national origin, religion, marital status, gender, age or disability in admission or access to, or treatment or employment in its educational programs or activities. District grievance procedures will be followed for compliance with Title IX and Section 504 requirements. The Affirmative Action Compliance Officer is the Director of Human Resources, 2251 E. Navajo Blvd., Holbrook, AZ 86025, (928) 524-7471. The Section 504 Compliance Officer is the Coordinator of Disability Resources and Access, 1001 W. Deuce of Clubs, Show Low, AZ 85901, (800) 266-7845. The lack of English language skills will not be a barrier to admission and participation in vocational education programs.

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